NanoAir Shipping & Return Policy
NanoAir will offer flat rate shipping of $9.99 on all domestic orders. Standard processing time is 10-14 business days and orders will process and ship in the order in which they are received. Should there be a delay due to heavy order volumes you will receive an email once your has been processed.
Returns & Exchanges
Due to the nature of our products, we do not accept returns or exchanges unless the item you purchased is defective or damaged while in transit. If you receive a defective or damaged item, please contact us at firstname.lastname@example.org with details of the product and the defect as well as a photo. A customer experience team member will contact you within 48 hours to resolve your issue. We appreciate your business!